Privacy Policy for Tenfold Coffee Company’s Zoom Texting Feature

Effective Date: April 1, 2025

1. Introduction

This Privacy Policy outlines how Tenfold Coffee Company (“we,” “us,” or “our”) collects, uses, stores, and shares personal information when you use the texting feature within the Zoom application (“Zoom Texting”). By using Zoom Texting as part of our communications, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you use Zoom Texting through Tenfold Coffee Company, we may collect the following types of information:

• Personal Information: This includes your name, phone number, email address, and any other information you provide when using Zoom Texting.

• Text Message Content: We may collect and store the content of the text messages you send and receive with us through Zoom Texting.

• Usage Data: Information about how you use Zoom Texting, including message timestamps, delivery status, and interaction with features.

• Device Information: Data about the device you use, including IP address, device type, operating system, and app version.

3. How We Use Your Information

We use the information collected through Zoom Texting for the following purposes:

• To Support Communication: To enable direct communication with you and respond to your inquiries or participation in Tenfold events and services.

• To Improve Our Services: To enhance the functionality and performance of our communication tools.

• To Communicate with You: To send updates, notifications, and support messages related to Tenfold Coffee Company’s offerings or events.

• To Ensure Security: To monitor and protect against unauthorized access, use, or alterations to our communication platforms.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With Your Consent: We may share your information with third parties if you give us explicit permission to do so.

• With Service Providers: We may share your information with trusted third-party service providers who help us operate Zoom Texting, under strict confidentiality agreements.

• For Legal Reasons: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government demand.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. This includes encryption of message content and secure storage of your data.

6. Data Retention

We retain your personal information and text message content for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the right to:

• Access Your Information: Request access to the personal information we hold about you.

• Update Your Information: Request corrections to your personal information if it is inaccurate or incomplete.

• Delete Your Information: Request the deletion of your personal information, subject to certain legal exceptions.

• Opt-Out: Opt-out of receiving communications from us or request the cessation of data collection for certain uses.

8. Children’s Privacy

Tenfold Coffee Company’s Zoom Texting feature is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the use of your personal information, please contact us at:

Tenfold Coffee Company

101 Aurora St, Houston, TX 77008

hello@tenfoldcoffee.com